Get Satisfaction — Joshua Hynes

In 2010 Get Satisfaction decided to refresh their brand so that it more accurately represented the personality of the company: fun, exciting but professional.

Working with a team of designers, I led the brand exploration, establishment of brand guidelines, generation of website concepts and execution of the website artwork, as well as providing art direction to our in-house illustrator for all of the website's custom illustration. The website was a huge success, seeing a dramatic increase in conversions and winning the 2011 SXSW Interactive Award for Best Business Website.

In May 2012 Get Satisfaction replaced the previous website.